Recalls and service campaigns
We owned two 2007 Priuses, and I traded one of them in to buy the 2010 I drive now. My wife still drives the other 2007.
All three Priuses have been affected by service campaigns and recalls to replace various items, including headlights, a water pump and a brake booster assembly.
One of our Priuses also was involved in a class-action settlement over unintended acceleration, but I didn't receive any money.
Suffice it to say, Toyota quality isn't what it used to be.
But the major systems in the cars, including the hybrid power train and battery pack, have operated flawlessly.
Limited navigation system
All of our Priuses have had Toyota's optional navigation system, but the one in the 2010 model was annoying, often sending me in circles to my destination.
In March of this year, I paid $169 for an updated 2013 navigation DVD that came in a case marked "North America" that showed a map of the U.S. and Canada.
But in June, when we drove to the International Jazz Festival in Montreal, we discovered our navigation system ended at the Canadian border.
Expensive cabin filter
The Prius is equipped with a cabin air filter that requires cleaning or replacement periodically.
In April 2012, Hackensack Toyota charged me $49.95 to install the filter, including the $24 price of the part.
In December 2013, the price went up to $59.95.
This month, I refused to pay the dealer $26 to install a $24 part, and decided to try to install it myself.
I bought the Toyota cabin air filter from the dealer's parts department.
Three weeks later, I still haven't found the time to install it.
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